1. Who we are
| Role | Company | Details |
|---|---|---|
| Operator and data controller | VI TEK DOO import-export Skopje | Dame Gruev 3/7-7, 1000 Skopje, North Macedonia · Company ID (EMBS) 7392532 |
| App publisher on Google Play | Amnium OÜ | Sepapaja tn 6, 15551 Tallinn, Estonia · Registry code 16982264 |
VI TEK DOO runs the Service. It determines the purposes and means of the processing for which it acts as controller, as explained below. "We", "us" and "our" in this policy mean VI TEK DOO. Amnium OÜ publishes the app on Google Play and holds its distribution rights for other EU countries; it does not process users' personal data.
The Service is currently offered in North Macedonia.
Privacy questions and requests: support@amnium.io.
We process personal data under the Law on Personal Data Protection of North Macedonia and, where it applies, the EU General Data Protection Regulation (GDPR).
2. Your company's records
Your company decides what data about its customers, suppliers and staff goes into its invoices, expenses and other records. For that data, your company is the controller and we act as its processor. We process it only to provide the Service and on your company's instructions, under the data processing terms in section 11 of our Terms and Conditions. This includes storing and sending records and extracting fields from documents your company uploads.
For your own account, billing, security and support, we are the controller.
3. Data we collect
Which data we handle depends on the features you use.
| Category | Examples | Source |
|---|---|---|
| Account and sign-in | Name, email address, phone number, password (stored hashed), two-factor authentication settings, role and company membership | You or your company's administrator |
| Company and partner details | Company name, address, tax and registration numbers, including EDB and EMBS in North Macedonia; names and business contact details of customers and suppliers | You and users you invite |
| Financial records and documents | Invoices, quotes, pro forma invoices, credit notes, expenses, fiscal-register reports, amounts, payment status, uploaded PDFs, photos and files | You and users you invite |
| Banking | Bank accounts, statements, balances and transactions | You, or a connection you set up with your bank |
| Amnium Compass and document extraction | Questions you ask Compass and its answers; contents of documents you submit for automatic field extraction | You |
| Subscription and payment | Plan, invoices we issue to you, payment status, transaction references | You and our payment provider |
| Notifications and app identifiers | Push notification token and Firebase installation ID used to deliver messages to your device | Your device and Firebase |
| Operational and security records | Sign-in events, security events and email-delivery records | Generated when you use the Service and receive service emails |
| Support | Your messages and our replies | You |
Data we do not access and tools we do not use:
- Card numbers. Card payments go through NLB Banka's hosted checkout page, and full card details never reach our systems.
- Analytics. The Android app, the web app and our public website do not use analytics or advertising tools. If we add analytics to our public website, we will ask for your consent there first. Before it is enabled, we will update this policy with what is collected and how long it is kept.
- Contacts. The Android app does not access your contacts.
4. Android permissions
The app requests Android permissions when you use a feature that needs them. You can refuse or withdraw a permission at any time in Android settings. Only that feature stops working; the rest of the app keeps working.
| Permission | Used for |
|---|---|
| Camera | Photographing receipts, bills and documents to attach to your records. A photo is uploaded only after you confirm it |
| Files and photos | Choosing documents and images to upload. A file is uploaded only after you confirm it |
| Notifications | Reminders about invoices and payments, and account and security alerts. Notifications do not show financial amounts or document details on the lock screen |
Withdrawing a permission does not delete data you have already uploaded. To delete it, see section 9.
5. How we use data and why
We use personal data only to run, secure, bill, support and improve the Service. We do not sell personal data, and we do not use it for advertising.
This table covers data we control. For your company's records (section 2), we follow your company's instructions.
| Purpose | Legal basis |
|---|---|
| Create and run your account and the features you use | Contract with you, if you subscribed yourself; our and your company's legitimate interest in giving access to users it invites, such as staff or its accountant |
| Sign-in security, two-factor authentication, fraud and abuse prevention | Legitimate interest in a secure service; legal obligation |
| Answer Compass questions and show your question history | Contract; legitimate interest for users invited by a company |
| Send service notifications and emails | Contract; legitimate interest for users invited by a company |
| Charge for the subscription and issue our invoices | Contract; legal obligation under accounting and tax law |
| Respond to authorities and enforce our Terms | Legal obligation; legitimate interest |
We do not make decisions with legal or similarly significant effects about you based solely on automated processing.
6. AI features
Amnium Compass answers questions from the Amnium reference library of laws, rules and help content. It does not read your company's records. Anything you type into a question is processed, so include only what the question needs. We keep each question and answer for 30 days from its creation so you can see your history, then delete it automatically, unless you request deletion sooner under section 9.
Automatic document extraction reads the documents you submit to fill in record fields. Check extracted fields before you save them.
Both features run on Amazon Bedrock, the AI service of Amazon Web Services. Document extraction uses OpenAI models hosted on Amazon Bedrock, so your documents are processed by AWS, not sent to OpenAI. Our Amazon Bedrock inference configuration does not retain submitted content or generated output after processing. Under the applicable AWS terms for Amazon Bedrock, that content is not used to train AI models. Separately, finansii itself stores your Compass questions and answers for 30 days to show your history, as described above.
AI output can be wrong. Compass answers are general information, not legal or tax advice.
7. Who we share data with
We share data only with the providers that run the Service, the banks you connect, the people you authorise, and authorities when the law requires it.
| Recipient | Purpose | Location |
|---|---|---|
| Amazon Web Services | Hosting, storage and backups | Frankfurt, Germany (EU) |
| Amazon Web Services (Amazon Bedrock) | Compass and document extraction (section 6) | AWS data centres (see section 8) |
| Amazon Web Services (Amazon SES) | Account emails and sign-in codes | Frankfurt, Germany (EU) |
| Google (Firebase Cloud Messaging) | Delivering push notifications | Google's global infrastructure, including the EU and USA |
| NLB Banka AD Skopje | Card payments through its hosted checkout | North Macedonia |
| Banks you connect, such as NLB Banka and UNIBank | Bank account data you choose to connect | North Macedonia |
| Users your company invites, such as your accountant | Working on your company's records | — |
| Recipients you send documents to | Invoices and documents you choose to send | — |
| Authorities and courts | Only when required by law | North Macedonia |
- Our processors: Amazon Web Services and Google process customer data on our behalf under written data processing terms. Their applicable service and privacy terms also describe technical service data they process to operate, secure and administer their own services.
- Independent controllers: NLB Banka, for card payments, and the banks you connect have their own legal duties for the data they receive, described in their own privacy notices.
- Invited users: users your company invites, such as staff, access data under your company's authorisation. An outside accountant's responsibilities depend on their arrangement with your company.
If our business is merged or sold, personal data may pass to the new owner, who must continue to protect it under this policy.
8. Storage, transfers and security
Our main service hosting and storage are on Amazon Web Services servers in Frankfurt, Germany, in the EU. Our team in North Macedonia accesses the data to run and support the Service. Some providers, such as Google for push notifications and AWS for AI processing, may process data in other countries, including the USA.
We transfer personal data outside North Macedonia only where the Law on Personal Data Protection allows it, and with the safeguards it requires, including the data processing terms of our providers. You can ask us for details at support@amnium.io.
Security measures:
- encryption in transit (HTTPS/TLS) and at rest, including backups;
- passwords stored only as secure hashes;
- two-factor authentication with an authenticator app or email code;
- access limited to staff who need it, under confidentiality obligations;
- automatic daily backups for recovery.
No system is perfectly secure. Keep your sign-in details private and tell us at once if you suspect misuse. We notify the supervisory authority and affected individuals of personal data breaches when required by applicable law.
9. Delete your account and data
You can delete your finansii account and its data at any time, with or without the app.
How to request deletion
- In the app: Settings › Account › Delete account.
- In the web app: sign in at app.finansii.com and open Settings › Account › Delete account.
- By email, without signing in: write to support@amnium.io, preferably from the email address associated with your account, with the subject "Delete my account". Tell us whether you want to delete your user account, your company workspace, or specific data.
We may take proportionate steps to verify your identity and, for workspace deletion, your authority. If you cannot use your account email address, contact the same support address so we can arrange another reasonable verification method. Uninstalling the app does not delete your account.
If you are deleting a company workspace with an active subscription, cancel it in Settings › Billing, or ask us to cancel it in your deletion email. Cancellation stops future renewals and renewal charges; amounts already due for the current or earlier periods remain payable. An outstanding balance does not prevent you from submitting a deletion request.
What we delete, and when
The deadlines below apply to deletion from our live systems. Limited retention of logs, backups, invoices, company-controlled records and provider-held identifiers is explained below. Where a provider holds data on our behalf, we send the relevant deletion request within the same deadline.
| Request | Who can make it | What is deleted | Deadline |
|---|---|---|---|
| Delete my user account | Any user | All personal data linked to your account: profile, sign-in and two-factor authentication data, notification tokens, settings, Compass history and support messages. Records you created in a company workspace belong to that company and stay with it. Your name may remain on those records as their author, so the company keeps an accurate record, for as long as the company keeps them | Within 3 calendar days of your request |
| Delete a company workspace | The workspace owner | All of the company's records, documents and banking data, and all users' access to that workspace. Users keep access to any other companies they belong to | Within 3 calendar days of the request |
| Delete specific data | You, or your company for its records | The data you name, while your account stays open | Within 3 calendar days of your request |
The 3-calendar-day period starts when we receive your request. There is no cancellation waiting period, and completed deletion cannot be undone. Export any records you need before you ask. Where limited data is retained for a reason listed below, we restrict its use to that purpose and delete it when the applicable retention period ends.
When access ends
When access ends, your company's data is kept for 30 days. Access ends when a free trial ends without a subscription, at the end of the paid period after you cancel, or when a subscription is suspended for non-payment. During that time you can subscribe again to continue where you left off, or ask support@amnium.io for an export of your records. After 30 days, the data is deleted from live systems, subject to the retention periods and exceptions below. An earlier express deletion request follows the 3-calendar-day deadline above.
What we keep, and for how long
| Data | Retention |
|---|---|
| Our recovery backups | Automatic daily backups are kept for 30 days from creation, then deleted. Data deleted from live systems leaves these backups as they expire, within 30 days after live-system deletion. These backups are used only to recover the Service after a failure |
| Our sign-in, security and email-delivery logs | 30 days from creation, for service security, abuse prevention and delivery troubleshooting, unless longer retention is legally required for a specific matter |
| Compass questions and answers | 30 days from creation, unless deleted earlier under this section |
| Firebase installation identifiers | We request deletion of associated installation identifiers when processing account deletion. Google states that removal from Firebase live and backup systems can take up to 180 days after the provider deletion request. This is separate from our 30-day backup period; see Firebase's privacy information |
| Invoices we issued to you for the subscription | At least 5 years from the end of the calendar year to which they relate, and longer where another applicable accounting or tax requirement requires it |
| Data needed for a legal claim or an authority's request | Only for as long as needed to conclude the matter or meet the applicable legal obligation |
Your company may have its own legal duty to keep accounting records. Export them before deleting your workspace.
10. Your rights
Subject to the conditions and exceptions in applicable data protection law, you can ask us to:
- give you access to and a copy of your personal data;
- correct inaccurate data;
- delete your data;
- restrict or object to some processing;
- send your data to you or another provider in a usable format;
- withdraw consent at any time, without affecting earlier processing.
Write to support@amnium.io. We respond without undue delay and within one month of receipt. If a statutory extension is needed because of the complexity or number of requests, we explain the reason and revised deadline within that month. The shorter deletion commitments in section 9 remain applicable to the requests they cover.
For data in your company's records, contact your company first; we help it answer your request.
You can also complain to the Personal Data Protection Agency of North Macedonia (azlp.mk) or, if you are in the EU, to the data protection authority in your country.
11. Who can use finansii
finansii is a business tool for people aged 18 and over. It is not directed to children, and we do not knowingly collect their data.
12. Changes to this policy
We publish any change on this page with a new effective date. For important changes, we tell you in the app or by email at least 30 days before they apply.
13. Contact
VI TEK DOO import-export Skopje
Dame Gruev 3/7-7, 1000 Skopje, North Macedonia
Company ID (EMBS) 7392532
support@amnium.io